Some larger products will be packaged separately. Please check the express if you only received partial product. We Guarantee Your 100% Satisfaction. We understand the concerns and frustration you might have, and we will do our best to resolve the issues. Please give us the opportunity to resolve any problem.You will be greatly appreciated. We will surely solve the problem for you satisfactorily. The item "Modern 50 inch Wall Mounted Electric Fire Black Flat Glass with Remote Control" is in sale since Thursday, September 26, 2019. This item is in the category "Home, Furniture & DIY\Fireplaces & Accessories\Fireplaces". The seller is "home-special-offer" and is located in Bury. This item can be shipped to United Kingdom.